Hamish Coates is an Honorary Professorial Fellow at the University of Melbourne Graduate School of Education (MGSE). From 2013 to 2017 he was Professor of Higher Education at the University of Melbourne. He was Founding Director of Higher Education Research at the Australian Council for Educational Research (ACER) from 2006 to 2013. Between 2010 and 2013 he was Program Director at the LH Martin Institute for Tertiary Leadership and Management. With a background in psychometrics and political theory, Hamish completed his PhD in 2005 at the University of Melbourne, and subsequent executive training at INSEAD and MBS. Through research and development Hamish focuses on improving the quality and productivity of higher education. Core interests include large-scale evaluation, tertiary education policy, institutional strategy, assessment methodology, learner engagement, and academic work and leadership. Over 20 years he has built a successful research program, leading over 70 influential projects including many large-scale assessments, working across 50 countries, authoring over 200 publications, giving over 200 keynotes, and contributing to numerous institutions and scholarly and broader communities. See www.hamishcoates.com for further information.