Coping with customer complaints Journal Articles Refereed uri icon

Overview

Published in

  • Journal of Service Research

Time

Date/time value

  • 2006

Identity

Digital Object Identifier (DOI)

  • 10.1177/1094670505283785

Additional Document Info

Parent Title

  • Journal of Service Research

Volume

  • 8

Issue

  • 3

Publisher

  • Sage Publications