Collaboration, co-operation or collusion? Contrasting employee responses to managerial control in three call centres Journal Articles Refereed uri icon

Overview

Published in

  • British Journal of Industrial Relations

Time

Date/time value

  • 2014

Identity

Digital Object Identifier (DOI)

  • 10.1111/j.1467-8543.2012.00920.x

Additional Document Info

Parent Title

  • British Journal of Industrial Relations

Volume

  • 52

Issue

  • 2

Publisher

  • Blackwell Publishers