Kwang Lim

More on Convening Technology: Blockchain, Fashion, and the Right to Know

Kwanghui Lim, Megan Richardson, Say Yen Teoh, WaiLing Seto

Journal article  |  2022  |  SCRIPT-ed

For many years mired in its cryptocurrency history, blockchain held little interest to those working outside the financial world. ..

YFY Inc.: Turning a New Page

Yi Ruan, Kwanghui Lim, Yingyi Tsai

Scholarly Contribution to Database/Website  |  2020

YFY Inc., a Taiwan-based global multinational firm with its origins in agriculture and paper products, had recently become an inno..

Frontline Employee Networks and Service Innovativeness

Ozlem Ozkok, Simon Bell, Jagdip Singh, Kwanghui Lim

Conference Proceedings  |  2020  |  Proceedings of the European Marketing Academy

It has been a preoccupation of services marketing and innovation scholars as well as managers of service organisations, find new w..

Frontline knowledge networks in open collaboration models for service innovations

Ozlem Ozkok, Simon J Bell, Jagdip Singh, Kwanghui Lim

Journal article  |  2019  |  AMS Review

Service organizations often view customer-facing or frontline employees (FLEs) as sources of inimitable knowledge valuable for inn..

Technology and Market Relatedness of Corporate Venture Capital Investments at the Portfolio Level

Kwanghui Lim, Pek-hooi Soh, Annapoornima Manathattai Subramanian

Conference Proceedings  |  2019  |  Proceedings of Academy of Management Conference

Corporate venture capital (CVC) is being used increasingly by established firms for exploring emerging technologies. Prior studies..

Bound by Rules: The Extra-Jurisdictional Effects of Regulation and Social Norms

Michael Falk, Brandon Lee, Kwanghui Lim

Conference Proceedings  |  2019  |  Proceedings of Academy of Management Conference

Several strands of empirical work have begun to focus on how institutional change and the actions of institutional actors occurrin..

Design Innovation, Design Rights and the Allocation of Design Labour

Kwanghui Lim, Michael Falk, Megan Richardson

Conference Proceedings  |  2019  |  Proceedings of the European Policy for Intellectual Property 14th Annual Conference

Service Innovation from the Frontlines in Customer-Centric Organizations

Simon Bell, Ozlem Ozkok, Jagdip Singh, Kwanghui Lim

Book Chapter  |  2019

Meta-analyses of the literature on service innovation, defined as the introduction of new or enhanced offerings that increase cust..

Service innovation from the frontlines in customer-centric organizations

O Ozkok, J Singh, K Lim, SJ Bell

Book Chapter  |  2019

Competitive advantage through service innovation in customer-centric organizations often rests on its frontlines. On the frontline..

Absorptive Capacity

Kwanghui Lim, Michael R Falk

Book Chapter  |  2018