Paul Ali

The arduous work of making claims in the wake of disaster: Perspectives from policyholders

Evgenia Bourova, Ian Ramsay, Paul Ali

Journal article  |  2022  |  GEOGRAPHICAL RESEARCH

With its promise of protection and peace of mind, insurance ownership is a key component of Australia’s national strategy to manag..

Australia’s Product Intervention Power and Protection from Consumer Harm: An Evaluation

Lucinda O'Brien, Ian Ramsay, Paul Ali

Journal article  |  2022  |  SSRN Electronic Journal

An Impending "Avalanche": Debt Collection and Consumer Harm After COVID-19

Lucinda O'Brien, Vivien Chen, Ian Ramsay, Paul Ali

Journal article  |  2021  |  AUSTRALIAN BUSINESS LAW REVIEW

'Honest, Fair, Transparent and Timely’? Experiences of Australians who make Claims on their Building, Home Contents or Comprehensive Car Insurance Policies

Evegenia Bourova, Ian Ramsay, Paul Ali

Journal article  |  2021  |  Monash University Law Review

In Australia, building, home contents and comprehensive car insurance are regarded as ‘essential’ financial products. Yet the limi..

One-Stop Shop: Consumer Credit Issued at the Point of Sale

Lucinda O'Brien, Ian Ramsay, Paul Ali, Mihika Upadhyaya

Journal article  |  2021  |  JOURNAL OF BANKING AND FINANCE LAW AND PRACTICE

Putting a Price on Peace of Mind: Funeral Insurance and Consumer Harm

Lucinda O'Brien, Peng Guo, Ian Ramsay, Paul Ali

Journal article  |  2021  |  University of Western Australia Law Review

In 2019, more than 7oo,ooo Australians held a funeral insurance policy. Providers market these products as offering 'peace of mind..

Cause to Complain? Consumer Experiences of Internal and External Dispute Resolution in the Context of General Insurance

Evgenia Bourova, Ian Ramsay, Paul Ali

Journal article  |  2020  |  Australasian Dispute Resolution Journal

The provision of “fair, timely and effective” mechanisms for the resolution of consumer complaints is “a central part” of the regu..

A 'Damaging Loophole' 'Long Overdue' for Closing: Extending Consumer Protections Against Unfair Contract Terms to insurance

Evgenia Bourova, Ian Ramsay, Paul Ali

Journal article  |  2020  |  Competition and Consumer Law Journal

As part of the Australian Consumer Law reforms of 2010, unfair contract terms protections were implemented nationwide across most ..

A 'Damaging Loophole' 'Long Overdue' for Closing: Extending Consumer Protections Against Unfair Contract Terms to insurance

Evgenia Bourova, Ian Ramsay, Paul Ali

Journal article  |  2020  |  Competition and Consumer Law Journal

As part of the Australian Consumer Law reforms of 2010, unfair contract terms protections were implemented nationwide across most ..

Limitations of Australia's Legal Hardship Protections for Women with Debt Problems Caused by Economic Abuse

Evgenia Bourova, Ian Ramsay, Paul Ali

Journal article  |  2019  |  UNSW Law Journal

Research on economic abuse has identified multiple ways in which perpetrators use debt to exercise power and control over women in..