Christoph Breidbach

Betting on Bitcoin: How social collectives shape cryptocurrency markets

CF Breidbach, S Tana

Journal article  |  2021  |  Journal of Business Research

Accountable algorithms? The ethical implications of data-driven business models

Christoph F Breidbach, Paul Maglio

Journal article  |  2020  |  Journal of Service Management

Crafting agent-based models to analyze service platforms

MVT Pena, CF Breidbach, A Turpin

Conference Proceedings  |  2020  |  40th International Conference on Information Systems, ICIS 2019

New service platforms have emerged in, and transformed, economic activities ranging from hospitality (i.e., AirBnB) to lending (i...

Fintech: research directions to explore the digital transformation of financial service systems

Christoph F Breidbach, Byron W Keating, Chiehyeon Lim

Journal article  |  2019  |  Journal of Service Theory and Practice

Purpose The purpose of this paper is to delineate a research agenda to guide future service research investigating the digital tra..

Smart service systems: An interdisciplinary perspective

Editorship  |  2019  |  Information Systems Journal: an international journal promoting the study and practice of information systems

The impact of occupational stereotypes in human-centered service systems

Antje Sarah Julia Huetten, David Antons, Christoph F Breidbach, Erk P Piening, Torsten Oliver Salge

Journal article  |  2019  |  Journal of Service Management

The purpose of this paper is to explore the impact that occupational stereotypes held by customers have on value co-creation proce..

Ethical Issues in Big Data Analytics: A Stakeholder Perspective

Ida Someh, Michael Davern, Christoph F Breidbach, Graeme Shanks

Journal article  |  2019  |  Communications of the Association for Information Systems

Big data analytics is a fast-evolving phenomenon shaped by interactions among individuals, organizations, and society. However, it..

On the Ethical Implications of Big Data in Service Systems

Michael Davern, Christoph Breidbach, Graeme Shanks, Ida Asadi-Someh

Book Chapter  |  2019

Big data analytics is a fast evolving phenomenon, and understanding its impact on service systems is a key research priority for s..

Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning

David Antons, Christoph F Breidbach

Journal article  |  2018  |  Journal of Service Research

Service-Dominant Logic and Information Systems Research: A Review and Analysis Using Topic Modeling

L Brust, D Antons, CF Breidbach, TO Salge

Conference Proceedings  |  2018  |  ICIS 2017: Transforming Society with Digital Innovation

Since its introduction 2004, Service-dominant (SD) logic attracted interest from IS scholars, who increasingly draw on this meta-t..