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Dr

Christoph Breidbach

Honorary
Computing And Information Systems
Augmented Reality
Service Innovation and Design
Big data
Smart Service Systems
Fintech
Sharing Economy
business & economics
social sciences
management
Christoph Breidbach's Profile Picture
Dr

Christoph Breidbach

 
Division
Engineering
 
Primary Interest
Service Science
Christoph Breidbach's Profile Picture
Dr

Christoph Breidbach

 
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Christoph's  Short Profile
 

I am a service scientist. My interdisciplinary research agenda focuses on exploring the digital transformation of service ecosystems.

Drawing on marketing and information systems research, I study the triad of organizations, technology and people in the context of professional and financial service firms, as well as the sharing economy. My teaching at The University of Melbourne focuses on emerging technologies, as well as service innovation management. I engage and collaborate extensively with industry partners from professional services, retail, and technology/startups in Australia and abroad.

Projects

Displaying the 4 most recent projects by Christoph Breidbach.

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Factors Limiting & Enabling Growth Through Digital Transformation

2017 - 2018
Completed
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Factors Limiting & Enabling Growth Through Digital Transformation

2017 - 2018
Completed
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Advancing Innovation in Financial Services

2017 - 2019
Completed
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Social Medial Warfare: Analysing Twitter Data to Explore how Insurgents Engage with Western Sympathisers

2015 - 2015
Completed

4

Projects

Project Types

4

Research Contracts

Scholarly Works

Displaying the 10 most recent scholarly works by Christoph Breidbach.

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Betting on Bitcoin: How social collectives shape cryptocurrency markets

CF Breidbach, S Tana

Journal article  |  2021  |  Journal of Business Research

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Accountable algorithms? The ethical implications of data-driven business models

Christoph F Breidbach, Paul Maglio

Journal article  |  2020  |  Journal of Service Management

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Crafting agent-based models to analyze service platforms

MVT Pena, CF Breidbach, A Turpin

Conference Proceedings  |  2020  |  40th International Conference on Information Systems, ICIS 2019

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Crafting agent-based models to analyze service platforms

MVT Pena, CF Breidbach, A Turpin

Conference Proceedings  |  2020  |  40th International Conference on Information Systems, ICIS 2019

New service platforms have emerged in, and transformed, economic activities ranging from hospitality (i.e., AirBnB) to lending (i...

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Fintech: research directions to explore the digital transformation of financial service systems

Christoph F Breidbach, Byron W Keating, Chiehyeon Lim

Journal article  |  2019  |  Journal of Service Theory and Practice

Purpose The purpose of this paper is to delineate a research agenda to guide future service research investigating the digital tra..

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Smart service systems: An interdisciplinary perspective

Editorship  |  2019  |  Information Systems Journal: an international journal promoting the study and practice of information systems

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The impact of occupational stereotypes in human-centered service systems

Antje Sarah Julia Huetten, David Antons, Christoph F Breidbach, Erk P Piening, Torsten Oliver Salge

Journal article  |  2019  |  Journal of Service Management

The purpose of this paper is to explore the impact that occupational stereotypes held by customers have on value co-creation proce..

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Ethical Issues in Big Data Analytics: A Stakeholder Perspective

Ida Someh, Michael Davern, Christoph F Breidbach, Graeme Shanks

Journal article  |  2019  |  Communications of the Association for Information Systems

Big data analytics is a fast-evolving phenomenon shaped by interactions among individuals, organizations, and society. However, it..

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On the Ethical Implications of Big Data in Service Systems

Michael Davern, Christoph Breidbach, Graeme Shanks, Ida Asadi-Someh

Book Chapter  |  2019

Big data analytics is a fast evolving phenomenon, and understanding its impact on service systems is a key research priority for s..

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Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning

David Antons, Christoph F Breidbach

Journal article  |  2018  |  Journal of Service Research

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Scholarly Works

Keyword Analysis

Expanding Knowledge
Information Systems
Marketing
Business and Management
Information Services
Other Information and Communication Services
Management and Productivity
Artificial Intelligence and Image Processing
Communications Technologies
Computer Software and Services

Honours, Awards and Fellowships

2016

Outstanding Reviewer, Journal of Service Theory and Practice
2015

Award for Excellence in Industry Engagement, Department of Computing and Information Systems, Melbourne School of Engineering
2015

Academic Staff Award for Teaching Excellence, Melbourne School of Engineering
2015

Outstanding Reviewer, Journal of Business Research
2015

Outstanding Paper Award, Managing Service Quality
2014

Best Paper of the Year, INFORMS Service Science Section
2013

Best Paper Award, Naples Forum on Service
2013

Lifetime Member, Beta Gamma Sigma

8

Awards

Credentials

Positions

Positions

Honorary

Computing And Information Systems

Secretary And Treasurer

Association for Information Systems, SIG Services

Member

INFORMS, Service Science Section

Education

Education

Doctor of Philosophy

University of Auckland

Master of Science (Information Systems)

University of Münster

Bachelor of Science (Information Systems)

University of Münster

Links

Links