DIAGNOSIS AND PREDICTION OF BUSINESS PROCESS DEVIANCES

Grant number: DP180102839 | Funding period: 2018 - 2022

Completed

Abstract

This project aims to develop an innovative approach based on process execution semantics, to analyse event data logged by IT systems in order to diagnose and predict business process deviance. Anticipated outcomes include novel business intelligence algorithms producing deviance diagnostics, predictions and recommendations and exposing results via interactive visual analytics. The outcomes are expected to aid process workers in steering business operations towards consistent and compliant outcomes and higher performance, and assist analysts and auditors to explain deviant operations. This should significantly benefit industries such as healthcare, insurance, retail and the government where c..

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