Towards improved healthcare communication: development and validation of language proficiency standards for non-native English speaking health professionals
Grant number: LP0991153 | Funding period: 2009 - 2013
The project will directly benefit the provision of healthcare in the Australian community. The clinical communication skills of the increasing numbers of non-native English speaking health professionals (over 7,000 of whom have arrived in this country since 2000) are critical to the quality of patient care. The project will result in a) better understanding of what constitutes effective workplace communication in 3 health professions (Medicine, Nursing and Physiotherapy) and b) more relevant and rigorous minimum English communication standards for migrant health professionals within the Occupational English Test (OET), administered on behalf of government and professional registration bodies..View full description
Related publications (9)
How much is enough? Involving occupational experts in setting standards on a specific-purpose language test for health professionals
John Pill, Tim McNamara
This paper considers how to establish the minimum required level of professionally relevant oral communication ability in the medi..
What counts as effective communication in nursing? Evidence from nurse educators' and clinicians' feedback on nurse interactions with simulated patients
Sally O'Hagan, Elizabeth Manias, Catherine Elder, John Pill, Robyn Woodward-Kron, Tim McNamara, Gillian Webb, Geoff McColl
AIM: To examine the feedback given by nurse educators and clinicians on the quality of communication skills of nurses in interacti..