Towards improved healthcare communication: development and validation of language proficiency standards for non-native English speaking health professionals

Grant number: LP0991153 | Funding period: 2009 - 2013

Completed

Abstract

The project will directly benefit the provision of healthcare in the Australian community. The clinical communication skills of the increasing numbers of non-native English speaking health professionals (over 7,000 of whom have arrived in this country since 2000) are critical to the quality of patient care. The project will result in a) better understanding of what constitutes effective workplace communication in 3 health professions (Medicine, Nursing and Physiotherapy) and b) more relevant and rigorous minimum English communication standards for migrant health professionals within the Occupational English Test (OET), administered on behalf of government and professional registration bodies..

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Related publications (9)

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Perspectives from physiotherapy supervisors on student-patient communication

Robyn Woodward-Kron, Diana van Die, Gillian Webb, John Pill, Catherine Elder, Tim McNamara, Elizabeth Manias

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How much is enough? Involving occupational experts in setting standards on a specific-purpose language test for health professionals

John Pill, Tim McNamara

2016-04-01

This paper considers how to establish the minimum required level of professionally relevant oral communication ability in the medi..

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Standard setting in specific-purpose language testing: What can a qualitative study add?

Elizabeth Manias, Tim McNamara

2016-04-01

This paper explores the views of nursing and medical domain experts in considering the standards for a specific-purpose English la..

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The hunt for "indigenous criteria" in assessing communication in the physiotherapy workplace

Catherine Elder, Tim McNamara

2016-04-01

Gaining insights from domain experts into how they view communication in real world settings is recognized as an important authent..

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What counts as effective communication in nursing? Evidence from nurse educators' and clinicians' feedback on nurse interactions with simulated patients

Sally O'Hagan, Elizabeth Manias, Catherine Elder, John Pill, Robyn Woodward-Kron, Tim McNamara, Gillian Webb, Geoff McColl

2014-06-01

AIM: To examine the feedback given by nurse educators and clinicians on the quality of communication skills of nurses in interacti..

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Developing and validating language proficiency standards for non-native English speaking health professionals

CA Elder, TF Mcnamara, R Woodward-Kron, E Manias, GJ Mccoll, GR Webb, J Pill, SR O'Hagan

2013-01-01

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Towards improved healthcare communication: Development and validation of language proficiency standards for non-native English speaking health professionals

CA Elder, TF Mcnamara, R Woodward-Kron, E Manias, GJ Mccoll, GR Webb, J Pill, SR O'Hagan

2013-01-01

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Health Professionals' Views of Communication: Implications for Assessing Performance on a Health-Specific English Language Test

Cathie Elder, John Pill, Robyn Woodward-Kron, Tim McNamara, Elizabeth Manias, Gillian Webb, Geoff McColl

2012-06-01

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How Professionally Relevant Can Language Tests Be?: A Response to Wette (2011)

John Pill, Robyn Woodward-Kron

2012-01-01

This is a response to the commentary English Proficiency Tests and Communication Skills Training for Overseas-Qualified Health Pro..