The legal and social dimensions of financial hardship in Australia: Implications for legal, regulatory and policy frameworks

Grant number: DP140101031 | Funding period: 2014 - 2018

Completed

Abstract

Financial hardship, the reduced ability to meet monetary obligations because of loss of employment, illness or disaster, is an increasing problem for both low-income and middle-income Australians. This project is the first in-depth study of the practical operation of Australia’s financial hardship laws, which are designed to protect Australians suffering financial hardship. Major surveys will be undertaken of senior staff of financial dispute resolution schemes, financial counsellors, consumer solicitors and consumer advocates as well as persons suffering financial hardship. The project outcomes will include improvements to dispute resolution involving financial hardship and consumer advisor..

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Related publications (10)

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Australia's Financial Ombudsman Service: An Analysis of Its Role in the Resolution of Financial Hardship Disputes

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<jats:p> In this article, we focus on one of the most important statutory protections for Australian consumers in financial hardsh..

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