Higher education policy technology and process innovation in four different worlds: Australia, United States, New Zealand and Papua New Guinea

Abstract

Higher education institutions codify institutional decisions and publish governance instruments in part in response to government regulation and accountability requirements, and increasing corporatisation. This paper explores technology-based solutions to communicate governance instruments (principally institutional policy), and considers the relationship between policy and institutional research derived from business intelligence (BI) systems. Data is drawn from surveys and interviews with higher education managers and policy practitioners from the United States and Australasia (Australia, New Zealand and Papua New Guinea). While the management and communication of higher education institut..