Youthline Dunedin: an evaluation of a telephone counselling service

Abstract

Youth Dunedin is a telephone counselling service which has been in operation for over two years. The type and pattern of calls is discussed, and results of a survey aimed at eliciting how well the youth of Dunedin know of the operations are presented. The trend in the number of calls is forecast. The calls over a wide range of concerns with no noted daily or monthly pattern. There is an upward trend in the frequency of calls.