Book Chapter

The Impact of Expertise on Crisis Management


Making Public Policy Decisions: Expertise, Skills and Experience | Routledge | Published : 2015


This chapter proposes to link the study of experts in governance to the crisis management literature by looking at processes leading to responses in a relatively understudied situation: a public health agency making decisions related to an unfolding influenza pandemic. Methodologically, existing crisis management analyses mostly rely on retrospective studies-that is, where data were collected after responses had been finalized. It includes all decisions in the PO record where debate between interlocutors was recorded. The chapter provides reports on a rare type of study, based on real-time, first-hand participant observations of a public health agency's deliberations and decisions during the..

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