Journal article

How would case managers’ practice change in a consumer-directed care environment in Australia?

EC You, D Dunt, C Doyle

Health and Social Care in the Community | Published : 2017

Open access

Abstract

The aim of this study was to explore case managers’ perceived changes in their practice in the future when consumer-directed care (CDC) is widely implemented in Australia's community aged care system. Purposeful sampling was used and semi-structured individual and group interviews were conducted between September 2012 and March 2013. Participants were drawn from a list of all case managers who administered publicly funded community aged care packages in Victoria, Australia. Empowerment theory was used to guide the analysis and interpretation of the data. The thematic analysis revealed that case managers had mixed views about CDC. They also perceived changes in case managers’ practice in the ..

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University of Melbourne Researchers

Grants

Funding Acknowledgements

The authors thank the Leading Age Services Australia (LASA), Aged and Community Services Australia (ACSA), Case Management Society of Australia (CMSA), and case managers and lead case managers of aged care providers in Victoria, Australia, for their support of this research.