Journal article
How do case managers spend time on their functions and activities?
E You, D Dunt, C Doyle
BMC Health Services Research | Published : 2016
Open access
Abstract
Background: Case management has been a widely accepted approach to practice in various care settings. This study aimed to explore how community aged care case managers allocated their time to case management functions, how frequently they performed specific case management activities, and what factors influenced the frequency of their activities. Methods: The study involved 154 survey participants, or 17.1 % of the target case managers in the State of Victoria, Australia. Key information collected included participants' socio-demographic characteristics, proportions of time allocated to six core case management functions, and frequency ratings of 41 specific activities within seven case mana..
View full abstractGrants
Funding Acknowledgements
The authors wish to thank the Leading Age Services Australia (LASA), Aged and Community Services Australia (ACSA), Case Management Society of Australia (CMSA), and case managers and lead case managers of aged care organisations in Victoria Australia for their support of this research. The authors also wish to thank Dr Lucy Busija, the Senior Research Fellow Biostatistics at the Institute for Health and Ageing of Australian Catholic University, for her advice on statistical issues of this study.