The manager as employer agent: the role of manager personality and organizational context in psychological contracts

Abstract

Purpose Managers develop psychological contracts (PCs) with staff as part of their people management responsibilities. A second-stage mediated moderation model explains how a manager’s personality influences the content and fulfillment of PCs in different organizational contexts. The paper aims to discuss these issues. Design/methodology/approach Survey data from 749 managers at Australian organizations were collected and regression analyses were used to test the hypotheses. The Edwards and Lambert (2007) approach was used to analyze conditional indirect effects. Findings Managers high on agreeableness, conscientiousness and extraversion are more likely to establish relational PCs with the..