I learned more than I taught: The hidden dimension of learning in intercultural knowledge transfer

Abstract

Purpose - Although knowledge transfer is generally conceived as a two-way process in which knowledge is transferred to and from the knowledge source, research has tended to focus on the first part of the process and neglect the second part. This study aims to examine the feedback loop and how knowledge is transferred from the knowledge receiver to the knowledge source. Design/methodology/approach - The paper relies on interviews and archival records to conduct an in-depth case study of cross-border knowledge transfer work carried out by a Canadian non-profit organization. Findings - The paper finds that by learning about receivers' knowledge, background and learning styles, as well as their ..