Success criteria of toll road projects from a community societal perspective
Mohammad Arif Rohman, Hemanta Doloi, Christopher Andrew Heywood
BUILT ENVIRONMENT PROJECT AND ASSET MANAGEMENT | EMERALD GROUP PUBLISHING LTD | Published : 2017
Purpose: While the success of the toll road projects procured through public private partnerships (PPPs) routes are widely confined to the cost, time and quality performance in the delivery context, considerable evidence suggests that such success criteria are not sufficient when the toll road projects are assessed in relation to meeting the long-run community expectations. The purpose of this paper is to examine the key factors associated with the success of the toll road projects from a societal perspective in Indonesia. Design/methodology/approach: Based on the input from 12 experts and a rigorous literature review, a questionnaire survey was designed and a total of 206 respondents from t..View full abstract
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The main author thanks The Indonesian Ministry of Research, Technology and Higher Education which sponsored this research. The authors also thank all respondents who participated in the interviews and questionnaire survey.