Marketing importance and marketing performance measurement of architecture firms in Singapore: an exploratory study

Abstract

While marketing is a known element of successful practice, architects are yet to be convinced of its full potential. Little was known about the marketing practice in architectural firms in Singapore. Attempts were made to determine the realities of formalized marketing approaches and their importance to architectural firms in Singapore through a questionnaire survey (where 95 architectural firms participated) and follow-up interviews. A total of 34 usable responses were collected. This was investigated using the ‘Architecture Business Development Process’ as a framework, which found evidence to suggest that marketing has been recognized as an important component of architectural practice in ..