Toyota Way style human resource management in large Chinese construction firms: A qualitative study

Abstract

The Toyota Way model is known to be a comprehensive management framework with two main two objectives: continuous improvement and respect for people. In contrast to the enormous amount of attention focused on lean tools and process-oriented improvement, less is known about the softer aspects of such practices. The purpose of this paper is to explore the current practices of people management within large Chinese construction firms and their relevance to the Toyota Way. Addressing the gaps identified can help Chinese construction firms understand the missing link of human resource management practice in the lean context. This paper is qualitative in nature and is based on semi-structured inte..