Conference Proceedings

An introduction for system developers to volunteer roles in crisis response and recovery

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ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management | KIT | Published : 2013

Abstract

Technological advances, such as software tools for citizen reporting, first responder support, and online collaborative information management and mapping, are enabling new or improved forms of volunteering in humanitarian crisis. However, the change is largely driven by the technical community and many proposed solutions are never integrated into community response efforts, indicating mismatches between designs and real world needs. This paper offers readers with a technical background insight into roles, goals and constraints of humanitarian crisis response. In particular, we present three seemingly conflicting views regarding how citizens can contribute to response activities as spontaneo..

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