Journal article

Do friends perform better than acquaintances? the interaction of friendship, conflict, and task

PP Shah, KA Jehn

Group Decision and Negotiation | Published : 1993

Abstract

This article examines the influence of friendships among group members, intragroup conflict, and task on group performance. Previous research has found that friendships among group members (operationalized as group affinity, comraderie, or cohesion) has both positive and negative effects on performance. The effect of friendship on performance is contingent on many factors. The focus of this article is on the different types of conflict experienced by groups and on the type of task that the group is performing. The results indicate different interaction patterns and degrees of conflict (emotional, task content, and administrative conflict) in friend (strong relationship) groups and acquaintan..

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University of Melbourne Researchers