Development and pilot of a framework to evaluate reproductive health call centre services: experience of Marie Stopes international
Pallavi Yagnik, Judy Gold, Mark Stoove, Barbara Reichwein, Caroline van Gemert, Nick Corby, Megan SC Lim
BMC Health Services Research | BMC | Published : 2015
The authors are grateful to Marie Stopes clients, Marie Stopes call centre managers, Marie Stopes Mexico call centre staff, Marie Stopes research staff and study participants for their contribution to this study. The authors gratefully acknowledge the contribution to this work of the Victorian Operational Infrastructure Support Program received by the Burnet Institute. The project was funded by Marie Stopes International. Megan Lim is funded by an NHMRC Sidney Sax Early Career Researcher Fellowship.