Journal article

To use or not to use: Modelling end user grumbling as user resistance in pre-implementation stage of enterprise resource planning system

Imran Mahmud, T Ramayah, Sherah Kurnia

Information Systems | PERGAMON-ELSEVIER SCIENCE LTD | Published : 2017

DOI: 10.1016/j.is.2017.05.005

Citation metrics

18Web of Science
31Scopus

Keywords

Status-Quo Bias
User Resistance
Conflict
Stress
Information-Technology
Enterprise Resource Planning System
Adoption
Common Method Bias
Computer Science, Information Systems
Erp Systems
Technology
Impact
Switching Costs
Technostress
Status-Quo
Marker Variable
Pls
Science & Technology
Theoretical-Model
Computer Science