Enhancing Trust-Based Interface Management in International Engineering-Procurement-Construction Projects

Abstract

The engineering-procurement-construction (EPC) method is gaining more acceptance worldwide as a project delivery strategy due to the construction efficiencies gained through making one organization responsible for integration of the processes of design, procurement, and construction. Such EPC projects are not without their difficulties - for example, the time pressures frequently brought by overlapping design, procurement, and construction increase uncertainty and complexity in managing the multiple interfaces between different interacting stakeholders. This paper aims to quantitatively and systematically examine how trust, openness, and communication interrelate to improve interface managem..