Journal article

An ASEAN Framework for Cross-Border Cooperation in Financial Consumer Dispute Resolution

V Chen, A Godwin, I Ramsay

Asian Journal of Comparative Law | Published : 2017


AbstractThe increasing integration of regional markets in Southeast Asia has led to the need for a regional framework for financial consumer protection. Access to affordable redress mechanisms is essential for consumer confidence in ASEAN’s burgeoning regional financial markets. Drawing on established channels of regional cooperation among ASEAN Member States, this article proposes a framework based on international best practices and existing financial consumer dispute resolution mechanisms in ASEAN 5 countries. It explores the need for cross-border cooperation to facilitate the effective resolution of financial consumer disputes arising from cross-border transactions. Key proposals include..

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University of Melbourne Researchers