Organisational change. Grace under fire.
Helen Dickinson, Helen Parker
Health Serv J | Published : 2006
The success of organisational change is often thwarted by leaders' failure to consider staff feelings. Managers must communicate a clear vision for the future, even though they may be facing great professional uncertainty themselves. It is important to deal with post-merger issues such as helping staff to new roles and 'unlearning' old ways.