Journal article
Development of the organisational health literacy responsiveness (Org-HLR) framework in collaboration with health and social services professionals
Anita Trezona, Sarity Dodson, Richard H Osborne
BMC HEALTH SERVICES RESEARCH | BIOMED CENTRAL LTD | Published : 2017
Abstract
BACKGROUND: The health literacy skills required by individuals to interact effectively with health services depends on the complexity of those services, and the demands they place on people. Public health and social service organisations have a responsibility to provide services and information in ways that promote equitable access and engagement, that are responsive to diverse needs and preferences, and support people to participate in decisions regarding their health and wellbeing. The aim of this study was to develop a conceptual framework describing the characteristics of health literacy responsive organisations. METHODS: Concept mapping (CM) workshops with six groups of professionals (t..
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Awarded by National Health and Medical Research Council (NHMRC)
Funding Acknowledgements
The Ophelia project is funded by a peer reviewed nationally competitive Australian Research Council (ARC) Linkage Project grant, with partnership funding from the Victorian Department of Health, Deakin University and Monash University. Anita Trezona's PhD Scholarship was funded through the Ophelia Project. Richard Osborne was funded through a National Health and Medical Research Council (NHMRC) Senior Research Fellowship #APP1059122.