Journal article

Variation in ambulance call rates for care homes in Torbay, UK

Jason Hancock, Justin Matthews, Obioha C Ukoumunne, Iain Lang, David Somerfield, James Wenman, Chris Dickens



Emergency ambulance calls represent one of the routes of emergency hospital admissions from care homes. We aimed to describe the pattern of ambulance call rates from care homes and identify factors predicting those homes calling for an ambulance most frequently. We obtained data from South Western Ambulance Service NHS Foundation Trust on 3138 ambulance calls relating to people aged 65 and over from care homes in the Torbay region between 1 April 2012 and 31 July 2013. We supplemented this with data from the Care Quality Commission (CQC) website on home characteristics and outcomes of CQC inspections. We used descriptive statistics to identify variation in ambulance call rates for residentia..

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Awarded by National Institute for Health Research

Funding Acknowledgements

We thank Jo Day for her contributions towards a draft version of this paper. This research was supported by the National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care South West Peninsula. JH is an Academic Clinical Fellow and is funded by the NIHR. IL is a Knowledge mobilisation Research Fellow with the NIHR. The views expressed are those of the authors and not necessarily those of the NHS, the NIHR or the Department of Health.