Journal article
Understanding service context: development of a service pro forma to describe and measure elderly peoples' community and intermediate care services
Susan A Nancarrow, Anna M Moran, Stuart G Parker
HEALTH & SOCIAL CARE IN THE COMMUNITY | WILEY-BLACKWELL PUBLISHING, INC | Published : 2009
Abstract
The purpose of this paper was to develop a pro forma which classifies the components of service delivery and organization which may impact on the outcomes of elderly peoples' community and intermediate care services. The resulting analytic template provides a basis for comparison between services and may help guide service commissioning and development. A qualitative approach was used in which key evaluations and reports were selected on the basis that they described elderly peoples' community and intermediate care services. These were analysed systematically using a qualitative (template) approach to draw out the key themes used to describe services. Themes were then structured hierarchical..
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