Conference Proceedings

A Multi-Agent Simulation of Retail Management Practices

Peer-Olaf Siebers, Uwe Aickelin, Helen Celia, Chris Clegg

Proceedings of the Summer Computer Simulation Conference (SCSC 2007) | ACM | Published : 2007

Abstract

We apply Agent-Based Modeling and Simulation (ABMS) to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices and retail productivity. Despite the fact we are working within a relatively novel and complex domain, it is clear that intelligent agents do offer potential for developing organizational capabilities in the future. Our multidisciplinary research team has worked with a UK department store to collect data and capture perceptions about operations from actors within departments. Based on this case study work, we have built a simulator that we present in this paper. We then use the simulat..

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