Conference Proceedings

Understanding Retail Productivity by Simulating Management Practises

Peer-Olaf Siebers, Uwe Aickelin, Helen Celia, Chris Clegg

Proceedings of the EUROSIM Congress on Modelling and Simulation (EUROSIM 2007) | Federation of European Simulation Societies | Published : 2007


Intelligent agents offer a new and exciting way of understanding the world of work. In this paper we apply agent-based modeling and simulation to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices and retail productivity. Despite the fact we are working within a relatively novel and complex domain, it is clear that intelligent agents could offer potential for fostering sustainable organizational capabilities in the future. Our research so far has led us to conduct case study work with a top ten UK retailer, collecting data in four departments in two stores. Based on our case study data we ..

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