Stage-based business process mining

Abstract

Copyright 2017 for this paper by its authors. Evidence-based BPM has gained significant momentum in recent years, thanks to the widespread adoption of enterprise systems that store detailed business process execution data in event logs. Techniques for analyzing business processes using event logs are termed "process mining" techniques. Their objective is to aid business analysts in improving business processes by learning knowledge from massive data. To date, techniques for process mining abound. For example, one can measure processing time and waiting time, diagnose process delays and quality issues, and replay an entire event log over a process model discovered from the log itself. However..