Experience-Based Co-Design: Tackling common challenges

Abstract

As an improvement method, experience-based co-design (EBCD) is premised on creating better quality experiences and systems of health care. Distinguishing features of EBCD are the way in which experience is central to the identification of and goals for improvements; and combined with participatory action research and design thinking approaches leading to the co-creation of improvements. Commonly shared challenges from completed EBCD studies include: the need to explore power dynamics; commitment to the process; methods to gather experience data; the design of improvements; and variations in implementation and subsequent impact. We discuss these challenges in the context of five examples from..