Achieving benefits with enterprise architecture
Graeme Shanks, Marianne Gloet, Ida Asadi Someh, Keith Frampton, Toomas Tamm
The Journal of Strategic Information Systems | ELSEVIER | Published : 2018
There is strong anecdotal evidence that Enterprise Architecture (EA) brings benefits to organisations and that organisations are investing significantly in EA initiatives. However, demonstrating the business value of EA has proven elusive. Many of the benefits of EA are intangible and value is achieved indirectly within business change projects. Furthermore, it is not the EA itself that provides benefits, it is the ability to provide advisory services enabled by the EA that is important. In this paper we focus on EA service capability and develop and test a new research model that explains how EA service brings benefits to organisations. Our findings highlight the importance of EA service ca..View full abstract
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Awarded by Australian Research Council
This research was supported by a grant from the Australian Research Council (DP 140100248). The authors thank the reviewers for their many helpful comments and suggestions.