Conceptualisation and development of the Conversational Health Literacy Assessment Tool (CHAT)
Jonathan O'Hara, Melanie Hawkins, Roy Batterham, Sarity Dodson, Richard H Osborne, Alison Beauchamp
BMC HEALTH SERVICES RESEARCH | BMC | Published : 2018
BACKGROUND: The aim of this study was to develop a tool to support health workers' ability to identify patients' multidimensional health literacy strengths and challenges. The tool was intended to be suitable for administration in healthcare settings where health workers must identify health literacy priorities as the basis for person-centred care. METHODS: Development was based on a qualitative co-design process that used the Health Literacy Questionnaire (HLQ) as a framework to generate questions. Health workers were recruited to participate in an online consultation, a workshop, and two rounds of pilot testing. RESULTS: Participating health workers identified and refined ten questions tha..View full abstract
The study was funded by the Victorian Department of Health and Human Services. The Department of Health and Human Services had no role in the study design, data collection, analysis or interpretation, or in writing the manuscript.