Conference Proceedings

Large-scale assessment of mobile notifications

AS Shirazi, N Henze, T Dingler, M Pielot, D Weber, A Schmidt

Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14 | Association for Computing Machinery (ACM) | Published : 2014


Notifications are a core feature of mobile phones. They inform users about a variety of events. Users may take immediate action or ignore them depending on the importance of a notification as well as their current context. The nature of notifications is manifold, applications use them both sparsely and frequently. In this paper we present the first large-scale analysis of mobile notifications with a focus on users' subjective perceptions. We derive a holistic picture of notifications on mobile phones by collecting close to 200 million notifications from more than 40,000 users. Using a data-driven approach, we break down what users like and dislike about notifications. Our results reveal diff..

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