"I Was Really Pleasantly Surprised": Firsthand Experience and Shifts in Physical Therapist Perceptions of Telephone-Delivered Exercise Therapy for Knee Osteoarthritis-A Qualitative Study

Belinda J Lawford; Clare Delany; Kim L Bennell; Rana S Hinman

Journal article

"I Was Really Pleasantly Surprised": Firsthand Experience and Shifts in Physical Therapist Perceptions of Telephone-Delivered Exercise Therapy for Knee Osteoarthritis-A Qualitative Study

Belinda J Lawford, Clare Delany, Kim L Bennell, Rana S Hinman

ARTHRITIS CARE & RESEARCH | WILEY | Published : 2019

DOI: 10.1002/acr.23618

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Abstract

OBJECTIVE: To explore physiotherapists' perceptions before and after delivering exercise advice via telephone to patients with knee osteoarthritis (OA). METHODS: We performed a descriptive qualitative study (based on interpretivist methodology) embedded within a randomized controlled trial. Before and after providing exercise therapy to patients with knee OA, all 8 physiotherapists who were involved in the trial participated in semi-structured interviews via telephone. Interviews were audio recorded, transcribed verbatim, and thematically analyzed. RESULTS: Prior to delivering the intervention, physiotherapists thought that the telephone should be used only for follow-up rather than as the p..

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University of Melbourne Researchers

Kim Bennell Author Physiotherapy

Clare Delany Author Medical Education

Belinda Lawford Author Physiotherapy

Rana Hinman Author Physiotherapy

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Awarded by National Health and Medical Research Council

Awarded by Centre of Research Excellence

Awarded by National Health and Medical Research Council Centre of Research Excellence

Awarded by National Health and Medical Research Council Fellowship

Awarded by Australian Research Council Future Fellowship

Funding Acknowledgements

Supported by the National Health and Medical Research Council (Partnership Project No. 1112133 and Centre of Research Excellence No. 1079078) and by the Medibank Better Health Foundation, with in-kind support from MOVE Muscle, Bone and Joint Health (formerly, Arthritis & Osteoporosis Victoria), HealthChange Australia, and the Australian Physiotherapy Association.Ms Lawford's work was supported by a PhD stipend from the National Health and Medical Research Council Centre of Research Excellence (No. 1079078). Dr. Bennell's work was supported by a National Health and Medical Research Council Fellowship (No. 1058440). Dr. Hinman's work was supported by the Australian Research Council Future Fellowship (FT130100175).