Journal article

The Influence of Spatial Design on Team Communication in Hospital Emergency Departments

Lucio Naccarella, Michelle Raggatt, Bernice Redley

HERD-HEALTH ENVIRONMENTS RESEARCH & DESIGN JOURNAL | SAGE PUBLICATIONS INC | Published : 2019

Abstract

OBJECTIVE: To identify spatial design factors that influence informal interprofessional team-based communication within hospital emergency departments (EDs). BACKGROUND: Effective team communication in EDs is critical for interprofessional collaborative care and prevention of serious errors due to miscommunication. Limited evidence exists about how informal communication in EDs is shaped by the physical workspace and how workplace design principles can improve the quality of ED team communication. METHOD: Two health services with four hospital sites in Victoria, Australia, participated. A multistage mixed-methods approach used (1) an anonymous online communication network survey ( N = 103) t..

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