Benefit of the doubt: the buffering influence of normative contracts on the breach-workplace performance relationship
Christina Cregan, Carol T Kulik, Isabel Metz, Michelle Brown
International Journal of Human Resource Management | ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD | Published : 2019
This study investigates the influence of employees' perception of managerial breach of the normative relational contract (i.e. the psychological relational contract at the group level) on workplace performance. Many employees in Australia are employed on a permanent or continuing basis and have normative relational contracts whose terms are embedded in human resource practices. We use normative relational contract theory to hypothesise that where there is a mutually recognised high-quality normative relational contract – a strong contract – the emotional bonds of loyalty that are developed by collective sense-making constrained negative reactions to breach. We also hypothesise that, where ma..View full abstract
Awarded by Australian Human Resources Institute [ARC]
This work was supported by the Australian Research Council in partnership with the Australian Human Resources Institute [ARC Linkage LP0668042].