Journal article

The impact of public performance reporting on health plan selection and switching: A systematic review and meta-analysis

Margaret Kelaher, Khic-Houy Prang, Hana Sabanovic, David Dunt



The dissemination of public performance reporting (PPR) cards aims to increase utilisation of information on quality of care by consumers when making health plan choices. However, evaluations of PPR cards show that they have little impact on consumer choices. The aim of this study is to undertake a systematic review and meta-analysis of the impact of PPR cards in promoting health plan selection and switching between health plans by consumers. We searched five online databases and eight previous reviews for studies reporting findings on PPR and health plans. We extracted data and conducted quality assessment, systematic critical synthesis and meta-analyses on the included studies. We identifi..

View full abstract


Funding Acknowledgements

This work was supportedby Medibank Better Health Foundation, Australia. Medibank Better Health Foundation was not involved in the study design, collection, analysis and interpretation of the data, and manuscript preparation. Views expressed are those of the authors and not the funding agency.