Journal article

Exploring the role of mental health first aid officers in workplaces A qualitative study using case study methodology

Nataly Bovopoulos, Anthony D LaMontagne, Angela Martin, Anthony Jorm

INTERNATIONAL JOURNAL OF WORKPLACE HEALTH MANAGEMENT | EMERALD GROUP PUBLISHING LTD | Published : 2018

Abstract

Purpose: An emerging trend in Australian workplaces is to appoint staff trained in mental health first aid as mental health first aid officers (MHFAOs), similar to physical first aid officers (PFAOs) focused on physical health emergencies. The purpose of this paper is to better understand the nature of MHFAO roles in workplaces and develop recommendations for other workplaces. Design/methodology/approach: A case study methodology was used, with semi-structured qualitative interviews conducted with multiple individuals within five diverse organisations. Findings: The results indicated that organisations tended to differ in their approach to implementation, based on their level of experience. ..

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