Community Attitudes Toward People Receiving Unemployment Benefits: Does Volunteering Change Perceptions?

Abstract

People receiving government income support due to unemployment are sometimes required to participate in activities such as volunteering. These “mutual obligation” requirements have community support, but the effect of volunteering on benefit recipients is unclear. In three person-perception experiments (N = 222, 533, 934), we considered whether volunteering overcomes negative evaluations of unemployed benefit recipients. Volunteering increased the extent to which benefit recipients were considered suitable workers and likeable, but these effects also generalized to non-recipients. Results suggest that volunteering may compensate for attitudinal barriers arising from welfare stigma that repre..