Journal article

Towards patient-centred communication: an observational study of supervised audiology student-patient hearing assessments

Samantha Tai, Caitlin Barr, Robyn Woodward-Kron

INTERNATIONAL JOURNAL OF AUDIOLOGY | TAYLOR & FRANCIS LTD | Published : 2019

Abstract

OBJECTIVE: This study has two interconnected aims. The first was to better understand how audiology students co-construct hearing assessments with patients while supervised by a clinical educator. The second was to investigate how students' communication aligns with principles of patient-centred communication. STUDY SAMPLE: Twenty-three final year audiology students from two Australian universities participated in the study. RESULTS: The supervised student-patient hearing appointments were video-recorded and transcribed. Genre analysis, a form of discourse analysis, was carried out to identify the structure and communication patterns. The six-function model of medical communication was adopt..

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Funding Acknowledgements

The authors sincerely thank all participants of the study. Further, we wish to acknowledge all the clinical managers and university staff who assisted in the study. The authors acknowledge the financial support of the HEARing CRC, established under the Australian Government's Cooperative Research Centres (CRC) Program. The CRC Program supports industry-led collaborations between industry, researchers and the community.