Journal article

Patient satisfaction and perception of treatment in a student-led osteopathy teaching clinic: Evaluating questionnaire dimensionality and internal structure, and outcomes

Brett Vaughan, Catherine Burns, Lauren Burridge, Jerome Wigger, Simon Blair, Jane Mulcahy

INTERNATIONAL JOURNAL OF OSTEOPATHIC MEDICINE | ELSEVIER SCI LTD | Published : 2019

Abstract

Objective: The aim of the study was to evaluate patient satisfaction with, and perception of their, osteopathy treatment. A secondary aim was to evaluate the measurement properties of a short patient satisfaction questionnaire in an osteopathy patient population. Design: Questionnaire study. Patients completed a brief demographic questionnaire, patient satisfaction questionnaire and perception of treatment questionnaire at the conclusion of their osteopathy consultation. Setting: Osteopathy student-led teaching clinic (Melbourne, Australia). Main outcome measures: Two questionnaires: 1) Short Assessment of Patient Satisfaction (SAPS); and, 2) the Patient Perception Measure – Osteopathy (PPM-..

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University of Melbourne Researchers