Towards a knowledge leakage mitigation framework for mobile devices in knowledge-intensive organizations

Abstract

© 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018. All Rights Reserved. The use of mobile devices in knowledge-intensive organizations while effective and cost-efficient also pose a challenging management problem. Often employees whether deliberately or inadvertently are the cause of knowledge leakage in organizations and the use of mobile devices further exacerbates it. This problem is the result of overly focusing on technical controls while neglecting human factors. Knowledge leakage is a multidimensional problem, and in this paper, we highlight the different dimensions that constitute it. In this study, our contributions ..