Journal article

Educators' behaviours during feedback in authentic clinical practice settings: an observational study and systematic analysis

Christina E Johnson, Jennifer L Keating, Melanie K Farlie, Fiona Kent, Michelle Leech, Elizabeth K Molloy

BMC MEDICAL EDUCATION | BMC | Published : 2019

Abstract

BACKGROUND: Verbal feedback plays a critical role in health professions education but it is not clear which components of effective feedback have been successfully translated from the literature into supervisory practice in the workplace, and which have not. The purpose of this study was to observe and systematically analyse educators' behaviours during authentic feedback episodes in contemporary clinical practice. METHODS: Educators and learners videoed themselves during formal feedback sessions in routine hospital training. Researchers compared educators' practice to a published set of 25 educator behaviours recommended for quality feedback. Individual educator behaviours were rated 0 = no..

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University of Melbourne Researchers