Exploring staff perceptions and experiences of volunteers and visitors on the hospital ward at mealtimes using an ethnographic approach
Ella Ottrey, Claire Palermo, Catherine E Huggins, Judi Porter
JOURNAL OF CLINICAL NURSING | WILEY | Published : 2018
AIMS AND OBJECTIVES: To explore multiple perspectives and experiences of volunteer and visitor involvement and interactions at hospital mealtimes. In addition, to understand how the volunteer and visitor role at mealtimes is perceived within the hospital system. BACKGROUND: Mealtime assistance can improve patients' food intake and mealtime experience. Barriers to providing mealtime assistance include time pressures, staff availability and inadequate communication. Volunteers and visitors can encourage and assist patients at mealtimes. There is a lack of evidence on the relationship between hospital staff, volunteers and visitors. DESIGN: A qualitative, ethnographic approach. METHODS: Sixty-s..View full abstract
Awarded by National Health and Medical Research Council Postgraduate Scholarship
The first author was supported by a National Health and Medical Research Council Postgraduate Scholarship [APP1133313]. The National Health and Medical Research Council played no role in the conduct of this research or the preparation of this manuscript.