Engaging employees with good sustainability: Key performance indicators for dry ports
Felix Kin Peng Hui, Lu Aye, Colin F Duffield
Sustainability | MDPI AG | Published : 2019
Dry ports have the potential to enhance the sustainability of transport systems, yet their introduction requires major changes to the current logistics chain. Further, emphasising sustainability goals and continued employee engagement can be a challenge when developing or implementing organisational change management programs in dry ports. Key considerations include governmental requirements and compliance, investor expectations, as well as employee engagement; these factors may be conflicting. The top-down management approach supported by strong leadership, participative approaches and constant communication assists in achieving successful change management. Sound selection of key performan..View full abstract
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The financial support received from the Australia-Indonesia Centre is gratefully acknowledged along with the background funders of the Department of Foreign Affairs and Trade, Australia, DIKTI in Indonesia.