Journal article

Influencing skills for records managers: An exploration of the opportunity to engage with business

R Dilnutt

International Journal of Knowledge, Culture and Change Management | Common Ground Research Networks | Published : 2012


Risk mitigation and operational improvement are the general aims of the record keeping profession. In the contemporary business environment the records manager strives to keep abreast of regulatory requirements, new standards and technical solutions. Many business initiatives have record keeping implications but seldom is the records manager seen as a key contributor to the decision making process. This paper explores the context of record keeping and argues a need for the records manager to be proactive in assuring that any record keeping implications are considered in business decision making. It identifies opportunities for the records manager to make his/her voice heard through the inves..

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