Organisational Change Management: A Guide for Practitioners

Abstract

The ICT professional is an agent of change with relationship building and communication fast becoming core and mandatory skills. Unfortunately, not all of us are naturally inclined towards dealing with other people. There is increasing industry awareness that the need to engage with business stakeholders is a critical success factor in projects and that change management skills are in high demand. This guide aims to increase awareness of the importance of change management. It is based on practical experience and best-practice and is a great professional development opportunity for all those involved in change In this guide you will find: Practical techniques to assist in relationship..